Effective Date: June 2, 2026
1. Introduction
This Privacy Policy describes how the Rooms app ("the App"), developed and operated by Asaas Berlin, collects, uses, and shares your personal information. By using the App, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect following types of information to provide booking services and improve your experience:
- Personal Identification Information: Name, email address, phone number.
- Booking Information: Room details, check-in and check-out dates, guest count, price, and reservation history.
- Chat and Communication Information: Message contents and chat history exchanged between guests and hotel owners/administrators.
- Reviews and Ratings: Guest reviews, ratings, and feedback provided for rooms and hotels.
3. How We Use Your Information
Asaas Berlin uses the collected data for various operational purposes:
- To register and manage user accounts.
- To process, confirm, and manage your room bookings.
- To facilitate secure chat communications between guests and hotels.
- To publish and display user reviews for the benefit of the community.
- To provide customer support and respond to service inquiries.
4. Data Security
The security of your data is of paramount importance to us. We employ industry-standard administrative, technical, and physical security measures to protect your information against unauthorized access, loss, or alteration.
5. Your Data Rights & Deletion
You have the right to:
- Access the personal data we hold about you.
- Request the correction of inaccurate or incomplete data.
- Request the permanent deletion of your account and associated data. You can do this directly in the app settings or via our web-based Account Deletion Request page.
- Withdraw consent at any time where we rely on your consent to process your information.
6. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
- Developer: Asaas Berlin
- Email: info@asaas-berlin.com